FAQ

Q: What is VXR.Direct?

VXR.Direct is VictoryXR’s subscription-based education platform to distribute educational virtual and augmented reality content.  Think of it as our version of Steam or Netflix.  You download the programs to the computer like Steam, but it uses a subscription-based model like Netflix.

Q: Does it install a phone or a headset?

No.  It downloads and installs on a PC.  However, you can install the units themselves to a headset.

Q: Will VXR.Direct work on a Mac or Linux?

A: No, and it won’t work on a Virtual Machine either.

Q: Is this based on a subscription, or do I buy units individually?

A: VXR.Direct is based on a subscription model.  When you buy a subscription, you have access to the entire VXR.Direct library as long as your subscription lasts.  You do not have to pay extra for other units.

Q: What devices are compatible with VXR.Direct?

A: So far, Oculus Rift, Oculus Go, Oculus Quest, HTC Vive, Pico, and Windows Mixed Reality.

Q: I’ve bought a subscription.  Now what?

Go to vxr.direct/install/ to download and install VXR.Direct.  One of us should create an account for you.  If not, you can create a new account on VXR.Direct itself, and we can associate that account with your subscription upon request.

Q: I’ve created an account, but it says I have not yet subscribed.  What do I do?

A: Go to the Subscription page and buy a subscription.  Once you have bought one, a representative will have your account subscribed.

Q: I’ve plugged in my mobile device (Oculus Go, Oculus Quest, Pico) to the computer, but it has not been authorized.  What should I do?

A: Your device must be in Developer Mode with the “Debug USB” setting on.

Q: I want use multiple headsets with VXR.Direct.  How would I do that?

A: VXR.Direct does allow you to use multiple headsets to one subscription.  You specify that number when you purchase your subscription.  Your account is not associated with any particular devices from the get-go, so you can install and uninstall from any devices you would like, as long as the total number of devices associated is under the maximum number you initially specified.  Think of the number of devices like vouchers, which are redeemed when installing, and refunded when uninstalling.

Q: I’ve already installed a unit on my PC/Mobile headset.  Can I play the unit without using VXR.Direct?

A: Yes you can.  However, you will have to enter your login info before you are able to enter the unit itself.  Playing through VXR.Direct let’s you bypass that scene.

Q: Can I play a unit that was not installed by my account?

Yes you can.  When logging into the unit that your account did not install, you will presented with the option to associate with that unit on that particular machine with your account.  If you have enough machines still available, the device you are playing on will be associated with your account.

Q: I would like to unsubscribe to VXR.Direct.  How do I accomplish that?

A: Contact tai@victoryxr.com and ask to cancel your subscription.